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Testimonials: Competence and Rigour

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Title

Competence and Rigour

Tell us your story

This is a simple story, told in a few words but meaningful.  It relates to the importation procedures which Hovione carries out regularly. 
 
Having learnt from our own mistakes, we implemented an internal  procedure whereby our Customs' Broker was obliged to get our approval before submitting documents to the Authorities.  
 
After conclusion, Purchasing would check the final Customs' document and there were usually some minor incorrections without legal or fiscal implications but which we considered avoidable and unnecessary.
 
From both our Customs' Broker and the Authorities themselves we got the message that it didn't really matter, it shouldn't worry us as everyone else did the same.
 
It took us a lot to persuade the authorities involved that if certain documents had to be completed with the correct information, this should be adhered to, but in the end we convinced them.
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Year

2000

Contact with Hovione

Employee

How did you hear

Direct contact

Your Name

Cristiano Santos

Company

Hovione
Created at 29-07-2009 12:43  by Diane Villax (SC) 
Last modified at 29-07-2009 12:44  by Diane Villax (SC)